Internal Sales Engineer

Permanent
Dronfield
Posted 1 month ago
This is a fantastic opportunity for individuals with previous technical sales experience, with excellent customer service skills. Your main duties will be: Manage quoting process from enquiry to order acceptance through our global CRM system Source and generate new sales opportunities and orders through inbound lead consulting and outbound prospecting activities. Support the Regional Sales Teams in developing our relationships with Channel Partners and End Customers. Act as the day to day contact for all sales Channels within a defined region. Provide quotations and application support. Proactive pipeline management and chasing of opportunities. Implement the discount approval process at quotation stage in conjunction with the Regional Sales Team – in line with the Company’s DLA structure. Support the Regional Sales Team on maintenance of representative and distributor contracts. Work with sales channels to gather Point of Sale data as well as recording any customer feedback Work alongside Regional Sales Team / Inside Sales Manager to identify channel partner training needs and facilitate courses as required. Provide valued support to Channel Partners by promptly replying to their needs, providing guidance and ensuring a strong drive to results. Ensure end customers are supported by our Channel Partners to establish a collaborative and “customer-first” relationship. Provide technical and general office assistance Position Requirements • Relevant technical qualification in suitable discipline (significant experience considered in lieu). 3-5 years’ experience in Customer Service / Sales environment. Strong commercial/business acumen. Good problem-solving skills Communication, influencing and assertiveness. High level of work ethics and customer satisfaction commitment. Must be passionate about meeting customer requirements. Outstanding customer service and relationship building. Understanding of sales and operations. Excellent computer skills – Microsoft Office to include Word and Excel. SAP/CRM knowledge desirable. Monday – Friday Flexible office hours

Job Features

Job CategoryOffice, Sales and Marketing

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